1. Once processed, most orders are dispatched by overnight parcel carrier, Monday to Friday, for delivery the next working day (to most MAINLAND UK postcodes). This is subject to the carriers' service once we have entrusted your parcel to them. Please note deliveries of parcels to Scottish Highlands, Northern Ireland and offshore islands may take 3-4 days.
Please note the following:
1.1 TRADE orders placed by TELEPHONE* or FAX*, before 1pm weekdays, goods in stock, can be dispatched the SAME day. Any urgency must be indicated at the point of order.
1.2 ON-LINE* orders are dealt with as received and this may not be the same day as placed - if urgent, please enter this in the 'Delivery Instructions' field during checkout.
1.3 Orders having a value below GBP120 incur a delivery charge - see 2) below.
Next-day AM** & Saturday** deliveries can be arranged at extra charge - please enquire by telephone/fax/email BEFORE placing your order to assess exact charges levied by the parcel carrier.
* Method of placement of order can affect date of dispatch. ** Excess charges will apply.
2. Orders having a value below GBP120 WILL incur a postage/delivery charge.
2.1 Up to 1kg in weight (including packaging) will be sent by DPD Mail pack. Small items up 5 kg will be sent by DPD courier pack . These are next day service's
2.2 IF too large for Courier pack system (or multiple parcels), so that has to be sent by carrier, then:
(i) Up to an order value of GBP49.99 excluding VAT a charge of GBP8.35 for the first parcel will be charged in order to cover our costs. We do not profit from this charge. (ii) Between values GBP50.00 - GBP119.99 (excluding VAT) a charge of GBP7.30 will be made as a contribution to our costs.
3. For shipments to Scottish Highlands, Northern Ireland, and all Offshore Islands - additional charges apply.